TERMS & CONDITIONS

Services Provided

Elite Journey Cartagena provides concierge services to assist with your travel arrangements, including but not limited to, hotel bookings, transportation, dining reservations, and event planning. We act solely as an intermediary between you and third-party service providers.

Third-Party Services

Elite Journey Cartagena collaborates with various third-party providers to offer you a comprehensive travel experience. However, we do not operate, control, or endorse any of these third-party services. We are not responsible for any actions, errors, omissions, representations, warranties, breaches, or negligence of any third-party providers or for any personal injuries, death, property damage, or other damages or expenses resulting from the use of these providers.

Cancellation and Refund Policy

Elite Journey Cartagena does not control the cancellation policies of third-party service providers. We will assist you in communicating with these providers, but we are not responsible for any cancellations, changes, or refunds related to third-party bookings. You must comply with the terms and conditions of the third-party providers regarding cancellations and refunds.

Force Majeure

Elite Journey Cartagena will not be liable for any failure or delay in fulfilling our obligations due to circumstances beyond our reasonable control. This includes, but is not limited to, natural disasters, war, strikes, labor disputes, pandemics, government orders, or other unforeseen events.

Modifications to Terms and Conditions

Elite Journey Cartagena reserves the right to modify these terms and conditions at any time. Any changes will be posted on our website, and your continued use of our services constitutes your acceptance of the modified terms.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Elite Journey Cartagena operates, without regard to its conflict of law principles.

 By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.