Experience the best Concierge Service in Cartagena

Review of Elite Journeys Concierge Service in Cartagena, Colombia If you're planning a trip to Cartagena, let me tell you that using Elite Journeys Concierge Service is an absolute game-changer! From the moment we arrived, they took care of everything, ensuring our experience was seamless and unforgettable. Our journey began with a custom welcome treat, followed by an exquisite drink upon check-in, and it only got better from there. Whether it was a group excursion or a private adventure, a host was always there, ready to make arrangements that suited our needs. If you could think of an activity, they had it covered, allowing us to focus on enjoying our time in this beautiful city. The trip was to celebrate the birthday of a dear friend whose vibrant and adventurous personality truly typifies the essence of this service. She is meticulous in everything she does and selecting this service was no different. One of the major highlights of our trip was her birthday dinner at Cande Restaurant. We were absolutely catered to, from being chauffeured in a Lexus Sprinter to having added security of our hosts and a bodyguard. Being protected and pampered made this evening feel extra special and allowed us to relax without any worries. It was the sexiest part of the trip, knowing these beautiful women were in good hands while enjoying a fabulous dinner in the heart of Cartagena. Every excursion was well-planned, from our walking tour of the Walled City to the exciting Palenque and Mud Volcano tour. The hosts ensured that we were taken care of at every step, making our adventure stress-free. The local insights and recommendations were invaluable, enhancing our exploration of the city. Overall, Elite Journeys Concierge Service truly elevated our Cartagena experience. Their professionalism and attention to detail made our trip not just a vacation, but a memorable celebration of a friend, filled with joy and relaxation. If you want to experience Cartagena without the hassle, I can't recommend them enough!

My experience in the beautiful city of Cartagena was amazing. Maty and her team treated us like royalty. Maty left no stone unturned from the pick at the airport to the drop off. Amazing. Maty was available at any time for any questions I had, the reservations were made, the accommodations were made. Like everything was in place. Christian and Jessi were our host. They were so professional. In the short we visited Cartagena it felt like family. Like we weren’t out there alone. I would recommend EJC to anyone traveling to Cartagena.

We had the best experience with Elite Journey! They planned out such a thoughtful itinerary and went above and beyond to ensure we had support and guide along the way. José was our guide and 10/10 recommend. He went above and beyond to ensure we were taken care of and assisted. The owner is so thoughtful as well and ensured we had all the resources we needed to do our excursions, reservations, you name it. If you were ever interested in visiting Cartagena, I recommend! Thanks for making my birthday special!

Hands down, the best decision we made going to Cartagena was ELITE JOURNEY! The VIP treatment we received all over Colombia! Everywhere we went they knew and respected Elite. We’ve left a piece of us in Cartagena for sure. Thank you Maty ,Jessie and Sebastian ❤️❤️❤️

Columbia is such an amazing place and so much to do I didn’t even know where to start but the agency elite journey cartagena really took us on an adventure! Between nightlife dinner culture and excursions. we didn’t skip a beat for the week that we were there. It was nine of us, and they compensated for rides and events not to mention our favorite tour guide cristian! He felt like part of this crew and we felt like we knew him forever! if I ever come back to Columbia, I know exactly where to go and who to call

First off my group and I would like to thank Maty and Cristian for all their hard work, there’s no doubt in my mind that my trip would not be as good as it was if it wasn’t for those two. Between the amazing recommendations to bars, lounges, clubs, restaurants, cooking classes, tours, etc. Maty really helped put together a birthday experience I will never forget. Maty was truly there whenever we needed, I could message her in the middle of the night for somewhere to go out to or to have a pick up arranged and she would always be there. Her reliability is unmatched and I thank her for that. Cristian was amazing as a tour guide, a salsa teacher, and as a friend. I truly enjoyed having him around with us in Colombia. He was such a vibe, and he provided a level of comfortability that I’m not sure I would have otherwise. I recommend you book with Elite Journey Cartagena as you’re trip wouldn’t be the same without them

Amazing is an understatement. Maty and her team was absolutely PHENOMENAL! My wife and I wanted to celebrate our marriage with a honeymoon in Cartagena, Columbia, and Maty made it one to remember. From assisting us with hotel recommendations, restaurants, excursions, travel, reservations concierge services, to as little as making sure we had a working phone charger, Maty made sure all of our needs were met. She even arranged a zoom meeting prior to us booking so we could discuss the details of how we wanted to celebrate. From that one interaction, my wife and I were highly convinced that Maty was the one who would make our honeymoon special as she was so attentive to what we wanted. Not to mention, we would also be celebrating my 40th Bday while on our honeymoon. Furthermore, Maty and my amazing wife orchestrated an awesome surprise for me with a special delivery of cake and balloons. Needless to say, if you are looking for a great experience while visiting Columbia, Maty with Elite Journey Cartagena is where we highly recommend you start! Take it from us, she will not disappoint. The wife and I plan on revisiting Cartagena soon and when we do, without any hesitation, Maty will be the first call we make to arrange everything as she is now apart of our family. Again, Maty thank you so much for making our honeymoon and my Bday special and an experience we'll cherish and remember forever. EJ and Ashley

I’m here to say Elite Journey Cartagena did their big one. My phenomenal experience with Maty & her team, is one I recommend to anyone traveling to Cartenga, Colombia. Before my trip and during, Maty kept in constant communication with me. That made me feel comfortable, confident, and excited for the daily plans we had ahead of us. Let me not forget to add, Maty & her team had 2 birthday celebrations to execute. The Virgo’s on this trip wanted nothing but the best, so of course we chose the Gold package. The people of Colombia are full are love and quality hospitality. There will definitely more trips to Colombia in the future. Thank you Elite Journey Cartagena for making this birthday a memorable for me. Wishing the entire team longevity of blessings.

Matty was the most amazing person ever to help us plan our honeymoon trip. She had everything planned out for us, was available 24/7 when we needed anything. She met with us prior to our trip not once but twice over zoom. She had the most amazing guides to assist us in person during our trip (bringing us to and from excursions). Without Elite Journey Cartagena, our trip would’ve been completely different. I cannot thank her enough and will absolutely be using her services the next time we come to Cartagena. You cannot book a trip to Cartagena and not go through Elite Journey Cartagena!!

I recently used Elite Journey Cartagena for my vacation, and their service was exceptional. Celebrating my birthday in Cartagena was unforgettable thanks to Maty, the CEO, and her meticulous planning. From surprise trips to Palenque and excellent dining recommendations to perfectly organized excursions like island hopping, spa days, and a photo shoot, every detail was thoughtfully arranged. As a disabled traveler, I was particularly impressed by how Maty ensured all my needs were met. She made sure that all activities and locations were accessible, allowing me to fully enjoy my vacation without any stress or inconvenience. The sunset cruise, visit to the Monkey Bar, and meeting the Palenqueras ladies were highlights. Even minor issues, like a restaurant reservation mix-up, were handled smoothly. Personal touches, such as coordinating salon visits and arranging a makeup artist, made my birthday extra special. Maty and her team’s flexibility and 24/7 availability made us feel valued and well cared for. They treated us like family, making our trip memorable. I highly recommend Elite Journey Cartagena for an extraordinary travel experience!

Thanks to Elite my stay in Cartagena was a blast and some!! 10/10 recommend! They over delivered!! Big thanks 🫶🏽✨

Im so happy I choose Elite Journey Cartagena to help me plan my trip to Cartagena. Once I spoke to Maty I knew she was the person I was looking for. Everything went as advertised on their website and was even better than I expected. Maty went above and beyond.From the pick up at the airport, the personalized hot for all the girls, the recommendations to restaurants and excursions planning. Maty is the absolute best, very knowledgeable, and patient with all my questions.Jessi was amazing always available and helping with everything we needed. I couldn’t have asked for more. Everything was perfect. I will definitely come back to Cartagena. I had the Gold Package! Highly recommended!

If yall are going to Cartagena yall NEED to use Elite Journey Cartagena. If it wasn't for them we wouldn't have had the great experience that we had there. Maty was the most helpful, patient & kindest person possible. She was always available 24/7 for my questions, always put me on to new spots to try & made sure that we got to each destination safely. Her staff are the most well mannered people & I enjoyed every second of Cartagena because of them. My boyfriend and I enjoyed every second of Cartagena and we would definitely come back. If I could give 10 stars I would!!!!!

Maty helped out so much ! Jose was big help as well and even took pictures if we asked.

The team at Elite Journey are nothing short of SPECTACULAR. Amazing effort, attention, dedication, communication, and a true enthusiasm and love for the city of Cartagena and Colombian culture that is easily seen and felt from the moment you meet them! My cousin and I spent a week in Cartagena and could not be more grateful to the team for making everything so seamless and easy! We always felt safe, heard, and prioritized above all! Literally all you need to do is step foot in Cartagena, relax, grab a drink and let them whisk you away to the most amazing, exclusive, and unique locations the city has to offer. Jessy and Jeraldine were so kind, inviting, helpful and understanding of our needs and feelings about what we wanted to do. We saw and experienced things we will never forget, and would probably have never gotten to do if it weren’t for Elite Journey. Highly recommend and I look forward to working with them again very very soon!

My trip to Cartagena wouldn’t have been the same without the help of elite journey!! From visiting different islands to discovering some of the best restaurants in Cartagena I’m glad we used elite journey on this trip

As a solo traveler in Colombia for the first time, with only a couple of days to spend there, I wanted to enjoy the amazing city of Cartagena to the fullest. I am glad went with Elite Journey Cartagena, because everything went as advertised on their website and was even better than I expected. From the excursion planning with Maty ( she is the Absolutely best, knowledgeable, meticulous and patient) and to the friendly and experienced guides (shout-out to Jessi for his kindness, professionalism, and his photographer skills) and the punctual schedule, I couldn’t have asked for more. I will savor each memory of this vacation FOREVER! I had the Gold Package! Highly recommended!

I had the best time in Cartagena using Elite Journey Cartagena’s services. Maty and her staff, especially Jesi and Jose were extremely courteous and provided such an amazing experience. They are extremely knowledgeable, make great recommendations for sightseeing, restaurants, and accommodations. Mary is a gem to work with and Jesi takes amazing photos! We had the Gold package. I would definitely return and use Elite Journey Cartagena again!

Elite Journey Cartagena was nothing but amazing with recommendations in location and activities we did. My girls and I had the pleasure of booking their gold package and was treated like family. I felt like an extended family member with all the care and attention we received. I highly recommend their services and look forward to visiting Cartagena again.